Terms and Conditions

Hub Tickets

Hub Tickets privides ticketing service to the Edinburgh International Festival.

Latecomers

Latecomers may be asked to wait until a suitable break in the performance before they can enter the auditorium.

Ticket Exchanges and Refunds

Once booked, tickets cannot be returned or exchanged.

Resales

Tickets are taken back for resale on the condition that they will only be offered for sale once a performance is sold out. A commission applies to tickets sold using this service. For more information please call Hub Tickets on +44 (0) 131 473 2000.

Fees

All ticket prices are inclusive of VAT.

We do not charge any fee for any booking. There is an extra charge for despatching tickets by post.

Ticket Despatch

In the course of online booking you will be offered the option to have your tickets mailed to you for an additional cost, indicated when the contents of your shopping basket are confirmed.

You may collect your tickets in person if you choose or if you are booking for an event which happens within 7 days of your booking. Tickets are held for collection at The Hub, Castlehill, Edinburgh EH1 2NE and are available as soon as your online credit card transaction has been confirmed. Tickets can also be collected at the venue, just before the performance you have booked for. Please call Hub Tickets for details on 0131 473 2000.

Tickets can only be collected on production of the credit card used to pay for them by the cardholder. Please have your client number and/or your order number when you collect your tickets, which are on your Booking Confirmation email.

Hub Tickets is currently open Monday to Friday 10.00am - 5.00pm. For further information please contact Hub Tickets on +44 (0) 131 473 2000 or email boxoffice@hubtickets.co.uk

Legal Information

Edinburgh International Festival Society is a company limited by guarantee and incorporated in Scotland (No 024766) with its registered office at The Hub, Castlehill, Edinburgh EH1 2NE. It is recognised as a charity by the Inland Revenue (No SC004694).

Edinburgh International Festival Society VAT registration number: GB 664 0731 41

Web hosting partner:
Lumison Ltd
12 Dock Place
Edinburgh
EH6 6LU

email: sales@lumison.net
www.lumison.net
0845 1199 911